Last updated: June 2026
This is a now page — a snapshot of what I'm focused on at this point in my life.
Work
Building better support systems at Amen. Thinking a lot about how AI can help care teams work smarter without losing the human touch. Exploring phone support analytics and quality frameworks.
Writing
This blog. Trying to write more regularly about the things I observe at the intersection of technology and humanity.
Learning
Going deeper into prompt engineering and AI workflows for non-developers. Reading about leadership in complex systems. Always learning something about DNS that surprises me.
Life
Living in Barcelona. Drinking too much coffee. Trying to read more books and fewer tweets.